A survey of around 20,000 UK banking and insurance customers was carried out by the independent consumer group Fairer Finance to rate consumer satisfaction levels.

The specialist insurer for faith, heritage, charity and education markets topped the list of 49 insurers for the tenth time, including such companies as John Lewis, NatWest, Co-operative Insurance and Aviva.

Ecclesiastical has remained top of the table for the past five years and gained an overall customer experience score that is 11 per cent higher than its closest rival Nationwide, at 81 per cent.

The firm was also rated the most trusted insurer by its customers, achieving a rating of 82 per cent.

Mark Hews, Group Chief Executive, said: “I am delighted that Ecclesiastical has remained at the top of the Fairer Finance league table for home insurance, and that we continue to be the UK’s most trusted home insurance provider.

“We are absolutely committed to being the most trusted financial services group in all our markets, so it is wonderful to hear that we have the happiest customers who believe that they can trust us to do the right thing.”

Ecclesiastical was one of the UK’s top five corporate donors to charity in the 2017-18 UK Guide to Company Giving and have been named Insurance Company of the Year at the Better Society Awards two years running.

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Labour’s Tulip Siddiq (Hampstead and Kilburn) used an urgent question in the Commons to raise concerns over her constituent Nazanin Zaghari-Ratcliffe, including how the Australian government was able to secure the release of dual British-Australian citizen Jolie King.

Ms King, a dual British-Australian citizen, and her Australian boyfriend Mark Firkin were returned to Australia last week, some three months after being arrested.

The couple, who had been blogging and vlogging on their extended journey across Asia, were arrested on spying charges after flying a drone near a military base, Iranian officials confirmed.

MPs have now called for the UK Government to do “everything it possibly can” to secure Ms Zaghari-Ratcliffe’s release, with some even calling for a religious delegation led by the Archbishop of Canterbury to appeal to Iranian leaders.

Labour former minister Chris Bryant said the UK should appeal to the religious beliefs of those in power in Iran.

He asked whether the Archbishop of Canterbury, the Archbishop of York or the former archbishop of Canterbury, Dr Rowan Williams, could lead a religious delegation to Iran to “see whether there might be a way of them asking that the quality of mercy be not strained”.

Foreign Office minister Andrew Murrison said the idea has been discussed, but would be “a bit of a challenge” if any religious delegation went with…

Adam Brennan’s comments come after the NHS announced on Tuesday it is opening a clinic to help young people who are seriously addicted to computer games.

GPs will be able to refer 13 to 24 year-olds in England to get help from professionals over Skype.

Brennan said as a teenager he would spend around 12 hours a day on video games and noticed that the problem stemmed from feeling isolated.

“We all have a longing to belong, but I felt kind of isolated.

“My childhood wasn’t exactly the best. My parents got divorced when I was very young and there was a lot of abuse in the house. For me, video games provided that outlet to just escape from reality.”

Brennan said the more he played, the more he became isolated.

“I started to lose track of what was real from what was just fantasy. You’re kind of almost able to become someone else in these video games and it’s fine when you’re playing it, but when you go back out into society, it’s a bit of a shock to the system because you no longer have that illusion of power that you have in these video games.

“You have to face real life and I think it got to the point where it became too much and I had to reassess whether or not I wanted to keep doing this.”

Brennan said when he became a Christian he gave gaming cold turkey for a few years and now plays occasionally without any problem.

He explained that learning about his “identity in…

A survey from Sky Arts found 56 per cent of people claim they’re better read than they really are.

In the study of 2,000 people, 31 per cent said they lied about the books they’ve read to seem smarter, and 37 per cent said they did so in order to join in a conversation about a particular book.

The book second in line in that’s most fibbed about it To Kill a Mockingbird by Harper Lee.

Phil Edgar-Jones, director of Sky Arts, said: “We say we are a nation of readers, but it turns out we’re also a nation of fibbers when it comes to getting stuck into a book.”

The survey also revealed that people put specific books on their book shelves to seem cultured, and post photos of them holding an “intellectual” book on social media that they’ve never read.

Here’s the full list of the top 20 books Brits lie about reading:

1. The Bible 12%

2. To Kill A Mockingbird by Harper Lee 10%

3. Romeo And Juliet by William Shakespeare 10%

4. 1984 by George Orwell 9%

5. Pride And Prejudice by Jane Austen 8%

6. Great Expectations by Charles Dickens 7%

7. Moby-Dick by Herman Melville 7%

8. War And Peace by Leo Tolstoy 6%

9. Treasure Island by Robert Louis Stevenson 6%

10. The Adventures Of Tom Sawyer by Mark Twain 5%

11. A Brief History Of Time by Steven Hawking 5%

12. Crime And Punishment by Fyodor Dostoevsky 5%

13. The Odyssey by Homer 5%

14. The Old Man And The Sea by Ernest Hemingway 4%

15. Lolita by…