It seems Apple has finally introduced a new return policy to tackle App Store and iTunes refunds in at least European countries.
Recent reports claimed that Apple has introduced a new 14-day “no-questions-asked return policy” for purchases through its App Store, iBooks, and iTunes storefronts.
(Also see: How to Get Refunds on iTunes, App Store, Google Play, Windows Phone Store, BlackBerry World)
Notably, Apple is yet to officially announce the new return policy, and it was spotted by a German publication iFun and later picked by 9to5mac. The report claims the new 14-day return policy is now available in several European countries such as Germany, France and the UK among others.
The updated legal terms and conditions page on Apple UK site notes, “Right of cancellation: If you choose to cancel your order, you may do so within 14 days from when you received your receipt without giving any reason, except iTunes Gifts which cannot be refunded once you have redeemed the code.”
“To meet the cancellation deadline, you must send your communication of cancellation before the 14-day period has expired,” it adds.
Earlier, Apple’s terms and conditions for the two stores stated, “Users had the right to withdraw from a transaction without charge and without giving any reason until delivery of the product has started,” according to 9to5mac.
The report points out that previously Apple stressed that “all sales and rentals of products are final”; though some exceptions were handled by Apple support.
The updated terms and conditions page further adds that the users who request for return will be refunded in 14 days via the same payment mode used for the transaction. It writes, “Effects of cancellation: We will reimburse you no later than 14 days from the day on which we receive your cancellation notice. We will use the same means of payment as you used for the transaction, and you will not incur any fees for such reimbursement.”
The current move by the Cupertino-based giant can be seen as an attempt to tackle the issue of adults and children racking up credit card bills by making “in-app” purchases, which the European Commission had raised back in July.
In comparison to Apple, Google, back in September, updated its refund-window for purchased apps on Google Play with a window of just 2 hours. Google’s ‘Return paid apps and games’ support page had noted “After purchasing an app or game on Google Play, you can return it within two hours for a full refund.”
Source and Original Content by Ndtv
WHAT DO YOU THINK?- We have all sinned and deserve God's judgment. God, the Father, sent His only Son to satisfy that judgment for those who believe in Him. Jesus, the creator and eternal Son of God, who lived a sinless life, loves us so much that He died for our sins, taking the punishment that we deserve, was buried, and rose from the dead according to the Bible. If you truly believe and trust this in your heart, receiving Jesus alone as your Savior, declaring, "Jesus is Lord," you will be saved from judgment and spend eternity with God in heaven.
What is your response?
If you are not a Christian, and would like to become a Christian. Simply say - "LORD Jesus, thank you for forgiving me of my SINs, today I am deciding to follow you. Accept me into your family, in Jesus name I pray. Amen "
If you still have questions , click here to Contact Us, we are here to help
Unless otherwise specified, the news and opinions expressed are solely the source's and author's and do not necessarily reflect the views of The Christian Mail.